Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and skilled manner.
Provide accurate information on products/services to customers, addressing their needs and preferences.
Identify prospects for upselling/cross-selling relevant products/services based on customer feedback.
Escalate complex issues to senior team members or supervisors when necessary.
Maintain records of all interactions with customers using CRM software.
📌 Hiring For Customer Service Executive/srcse Bengaluru
🏢 Muthoot FinCorp (MFL)
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.