06 Sep
|
Scaletec Mechatronics
|
India
06 Sep
Scaletec Mechatronics
India
Job Role: Electronic Service Engineer / Hardware Engineer (Weighing Instruments)
Location: Branch Office, Delhi
Experience Required: 2 to 3 Years
Key Responsibilities
Install, commission, and calibrate Weighing Equipment at customer sites across Northern India.
Conduct transparent technical demonstrations of products to clients and train them on proper operation.
Deliver prompt customer support both online (phone/remote assistance) and offline (in office visits).
Follow up with customers regularly to manage service schedules, gather feedback, and ensure satisfaction.
Execute preventive maintenance, diagnose hardware issues, and troubleshoot breakdowns effectively.
Prepare back-office documentation including service reports, calibration certificates, and AMC quotations while tracking spare parts inventory.
Technical Expertise Required
Perform chip-level and component-level repair of industrial electronics using SMD rework stations and precision soldering tools.
Read and accurately interpret schematic diagrams and PCB layouts.
Apply technical knowledge of Power Supply units (SMPS), Analog-to-Digital conversion, MCU-based circuits, and communication ICs (MAX232, RS485).
IQ/OQ/PQ documentation expertise
Skills
Travel Requirement: Must be highly willing to travel extensively across Northern India for customer installations and support.
Core Skills: Solid communication abilities, basic MS Office proficiency, and the capacity to seamlessly manage both field service duties and office documentation.
📌 Electronic Field Service & Customer Support Engineer Hyderabad (India)
🏢 Scaletec Mechatronics
📍 India