Business strategy
Know the customer: Deeply understand customer behaviour, develop current customer insights
Own the business: Co-own the P&L;, develop the business model, understand where opportunities are and create a viable business to service them
Know the market: Stay on top of trends in an ever-changing landscape, find prospects and prioritize based on size, internal capabilities, etc.
Know the competition: Understand online and offline players. Ensure selection stays well ahead of competition
Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required
Vendor Management
Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical
Own the terms of business with the vendor - products, returns, ordering, etc.
Ensure high-share of mind from the vendor. Build deep ties.
Make vendors partners in driving disruptive changes for the category
Market Understanding
Develop a thorough knowledge of the market - short term and long term trends
Have an in depth knowledge of competition and vendor and ability to influence the market
Develop and implement industry best practices. Move the industry with you!
Selection and Offers
Work with teams to get the best possible selection & sellers onboarded.
Own cost improvement and overall portfolio management
Manage in store promotions along with brands - make brands partners in customer communication
Make company the destination of choice” for the customers through the largest and the greatest assortment of products on offer
Drive portfolio management for best offers and discounts for the customers
Fulfilment and Inventory
Key driver of working capital management and inventory - ensure an optimal
Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.
People leadership
Build, retain and groom a robust team to deliver across functions
Set goals, define KPIs and ensure team tracks effectively towards goals