Roles & Responsibilities:
Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.
Skilled & Technical Skills:
Must To Have Skills: Proficiency in ServiceNow Governance, Risk, and Compliance (GRC).
Robust understanding of risk management frameworks and compliance standards.
Experience with incident management and problem resolution processes.
Familiarity with IT service management best practices.
Ability to analyze and interpret data to inform decision-making.
📌 Servicenow Pune
🏢 Cloudxtreme
📍 Pune
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