Role & Responsibilities
Manage daily property operations and guest services.
Handle check-ins, check-outs and guest enquiries.
Monitor housekeeping, cleanliness and maintenance.
Coordinate with housekeeping, maintenance and vendors.
Manage bookings, occupancy and room availability.
Maintain inventory and daily operational reports.
Handle guest concerns and ensure quick resolution.
Support sales and improve occupancy.
Ensure Cocostay SOPs and service standards are followed.

Preferred Candidate Profile
Valuable communication and customer-handling skills.
Strong ownership and problem-solving ability.
Basic knowledge of Excel/Google Sheets.
Hospitality experience is an advantage.
Freshers with positive communication skills can apply.
Willing to work flexible shifts.
Willingness to stay on-site at the property.

Perks & Benefits
In office accommodation.
Hands-on experience in hospitality operations.
Growth opportunities within Cocostay.
Friendly and energetic work environment.
Opportunity to work with a growing hospitality brand.

Perks and benefits

Free Accommodation, Over time allowance, Performance bonus, Festive Bonus

📌 Front Desk Receptionist Ernakulam
🏢 Cocostay Hospitality
📍 Ernakulam