Branch Location- Bari bhahmana, Bahu Plaza, Karan Market & Janipur.
Job Description
Manage overall branch operations and drive gold loan business growth.
Achieve branch sales, revenue and portfolio targets.
Lead, motivate and manage the branch team effectively.
Ensure smooth gold loan operations from customer acquisition to loan closure.
Monitor gold appraisal, KYC, cash handling and documentation as per company guidelines.
Build solid customer relationships and ensure excellent customer service.
Drive customer acquisition, renewals, collections and cross-selling.
Ensure compliance with company policies, processes and regulatory guidelines.
Monitor branch performance, portfolio quality and daily operations.
Key Responsibility: Manage the end-to-end branch business, team customer service.