Role & responsibilities
Provide first-level IT support to employees for hardware, software, and technical issues.
Troubleshoot desktop, laptop, printer, scanner, and other IT hardware issues.
Assist with installation, configuration, and troubleshooting of Windows operating systems and software applications.
Support employees with MS Office, Outlook, email, and basic application-related issues.
Troubleshoot basic LAN, Wi-Fi, internet, and network connectivity problems.
Assist in setting up computers, laptops, printers, and other IT equipment for new and existing employees.
Maintain records of IT assets, hardware, software, and accessories.
Assist in IT asset allocation, tracking, and inventory management.
Identify and escalate technical issues that require higher-level support.
Assist with routine IT maintenance, system updates, and troubleshooting.
Support employee onboarding by preparing and configuring IT equipment.




Maintain proper documentation of IT issues, resolutions, and assets.
Follow IT security and company policies while handling systems and devices.

Preferred candidate profile
Graduate or pursuing a degree/diploma in IT, Computer Science, Information Technology, Electronics, or a related field.
Freshers are welcome to apply.
Basic knowledge of Windows, computer hardware, networking, and troubleshooting.
Basic understanding of LAN, Wi-Fi, IP addresses, routers, and network connectivity.
Familiarity with MS Office, Outlook, and common software applications.
Good problem-solving and troubleshooting skills.
Valuable communication and interpersonal skills.
Willingness to learn and work in a quick-paced corporate workplace.

📌 It Support Intern Mumbai
🏢 Ergode IT Services
📍 Mumbai