Key ResponsibilitiesWelcome and greet customers warmly when they enter the showroom.
Maintain a skilled and positive first impression of the store.
Attend incoming calls and transfer calls to the concerned department/person.
Handle customer enquiries politely and provide correct information.
Guide customers to the appropriate section or sales staff.
Maintain visitor/customer records where required.
Make announcements or communicate significant information to staff when instructed.
Handle basic customer complaints and immediately inform the Store/Floor Manager when required.
Coordinate with sales staff, cashier, tailor, housekeeping, and management.
Maintain the reception/front desk area neat, clean, and organized.
Assist with appointment or meeting schedules for management.
Maintain proper records, registers, and basic office documentation.
Support billing/customer-service activities when required.
Maintain confidentiality of customer and company information.
Follow all store rules, attendance requirements, and qualified conduct standards.