Key Responsibilities :
Handle client interactions through calls
Drive renewals and subscription extensions, ensuring minimal churn.
Proactively follow up with clients whose subscriptions are due for renewal.
Build solid client relationships to increase satisfaction and loyalty.
Collaborate with internal teams (Sales, Product, Support) to resolve client concerns quickly.
Provide clients with updates about recent features and services.
Share client insights and feedback with the management team.
📌 Malayalam Voice Process Hyderabad
🏢 Essencea Infoserv
📍 Hyderabad
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