06 Sep
|
Glympse human capital services
|
Bengaluru
06 Sep
Glympse human capital services
Bengaluru
International Voice Process – Customer SupportJob Title: International Voice Process – Customer Support
Location: Multiple Locations across Bangalore
Experience: 0–5 Years
Salary: Up to ₹6.5 LPA
Employment Type: Full time
Job DescriptionWe are hiring candidates for International Voice Process roles with leading organizations across Bangalore. The ideal candidate should have excellent English communication skills, a customer-focused approach, and the ability to handle international customers over voice calls.
Key ResponsibilitiesHandle inbound/outbound calls from international customers.
Understand customer queries and provide accurate and timely resolutions.
Maintain a high level of professionalism and customer service.
Follow process guidelines, quality standards, and compliance requirements.
Document customer interactions accurately in the system.
Achieve assigned productivity, quality, and customer satisfaction targets.
Coordinate with internal teams to resolve customer issues when required.
Maintain qualified communication and a positive customer experience.
EligibilityExcellent verbal and written communication skills in English.
Comfortable communicating with international customers.
Willingness to work in rotational shifts, including night shifts.
Candidates should be comfortable working from the office.
Freshers and experienced candidates can apply, depending on the process requirements.
Candidates with experience in International BPO / International Voice / Customer Support / Technical Support will be preferred.
Skills RequiredStrong English communication skills.
Good listening and problem-solving abilities.
Customer-handling skills.
Ability to work under pressure and meet targets.
Basic computer and typing skills.
Flexible and adaptable to rotational shifts.
Compensation & BenefitsSalary: Up to ₹6.5 LPA
Multiple work locations across Bangalore.
Opportunity to work with reputed organizations and international processes.
Growth opportunities and learning opportunities.
Attractive incentives may be available depending on the process.
Work LocationMultiple locations across Bangalore
Candidates who are comfortable with international voice processes and rotational/night shifts are encouraged to apply.
📌 Customer Support Executive Bengaluru
🏢 Glympse human capital services
📍 Bengaluru