Job Description:

We Are Hiring service coordinator In Ahmedabad.

Job Title: Service Coordinator

Location: [Ahmedabad]
Department: Customer Service / Operations
Reports To: Service Manager / Operations Head
Employment Type: Full time

Key Responsibilities:

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Receive and manage incoming service requests via phone, email, or service portals.

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Schedule service appointments and dispatch technicians or engineers as required.

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Maintain service records, logs, and documentation accurately in the system.

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Follow up with customers to confirm service satisfaction and gather feedback.

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Coordinate with internal teams to ensure timely resolution of service issues.

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Monitor service timelines and escalate delays or urgent issues appropriately.

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Prepare service reports, invoices,



and assist in maintaining inventory records.

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Support the team with administrative tasks as needed.

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Ensure compliance with company policies and customer service standards.

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Build and maintain strong relationships with customers and vendors.

Qualifications:

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Bachelor's degree or equivalent preferred.

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1–3 years of experience in customer service, coordination, or administrative roles.

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Excellent communication and organizational skills.

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Proficiency in MS Office and service management software (like SAP, CRM, etc.).

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Ability to multitask and prioritize in a fast-paced environment.

📌 We Are Hiring Service Coordinator (Indore)
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