Job Description
Job Description – Hardware Engineer
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nExperience: 5+ Years
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nRole Overview:
nWe are looking for an experienced and hands-on Hardware Engineer to support the operations, maintenance, troubleshooting and lifecycle management of server hardware across our infrastructure. The role will involve working with both AI/GPU-based servers and conventional CPU-based enterprise servers in mission-critical data center environments.
nThe ideal candidate should have solid experience in server hardware break-fix, fault diagnosis, component replacement, spare-parts management, RMA processes and coordination with OEM/ODM support teams.
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nKey Responsibilities:
n1. Server Hardware Operations & Maintenance
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- Perform end-to-end troubleshooting, maintenance and repair of AI/GPU and conventional enterprise servers.n
- Ensure high availability and reliability of server hardware deployed across the infrastructure.n
- Monitor and identify hardware faults, degradation and recurring failure patterns.n
- Perform hardware diagnosis and identify faulty components for replacement.n
- Ensure servers are tested and operational after repair, replacement or maintenance activities.n
- Work within defined SLAs to ensure timely resolution of hardware-related incidents.n
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n2. Server Hardware Break-Fix
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- Handle the complete hardware break-fix lifecycle, including:n
- Fault detection and diagnosisn
- Faulty component identificationn
- Spare allocationn
- Onsite component replacementn
- Server testing and service restorationn
- Faulty part removal and taggingn
- RMA coordination and closuren
- Troubleshoot and replace server Field Replaceable Units (FRUs), including:n
- GPUsn
- CPUsn
- Motherboardsn
- Memoryn
- NICsn
- Power Supply Units (PSUs)n
- Fansn
- Storage and other server componentsn
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n3. AI/GPU and Enterprise Server Support
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- Provide hardware support for NVIDIA GPU-based servers and compute nodes.n
- Work on high