Advise the people who advise the world.
ORN.com is looking for accomplished travel professionals who have spent years advising discerning, high-value travellers.
We are specifically looking for people who have previously worked as a Branch Head, Branch Lead, Assistant Branch Head/Lead, Team Lead or equivalent senior role at a reputed travel company and have personally handled HNI / premium customers and complex international holidays.
Who we are looking for
You should ideally have:
7–15+ years of travel industry experience
Previous experience as a Branch Lead / Branch Head / Assistant Branch Lead / Senior Team Lead at a recognised travel company
A proven track record of personally managing HNI, UHNI, CXO, entrepreneur and premium family travel
Robust experience selling and designing international leisure holidays
Excellent destination knowledge, particularly Europe and long-haul destinations
Experience handling high-value, complex and customised itineraries
The confidence and maturity to advise customers who are themselves senior professionals and business leaders




Strong commercial ability — not merely servicing customers, but converting enquiries and building substantial travel relationships
Excellent spoken and written communication
The ability to take complete ownership of a customer relationship
What you will do
You won't simply process holiday enquiries.
You will become the customer's trusted travel advisor.
Understand how they like to travel. Know their family. Remember their preferences. Recommend where they should go next. Challenge an itinerary when you know there is a better way. And take responsibility for making the entire journey work.
You will have ORN's technology, AI, global destination teams and travel infrastructure behind you — but the relationship with the customer will be yours to build.
This role is probably not for you if...
Your experience has primarily been ticketing, operations, back-office servicing or transactional package sales.
We are l

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