07 Sep
|
Artech
|
Vasanthanagar
07 Sep
Artech
Vasanthanagar
Job DescriptionJob Title: IT Service Desk Analyst Experience: 6 months – 2 Years Location: Bangalore / Hyderabad Shift: Rotational Shifts Cab Facility: Available Key Requirements Robust knowledge of computer hardware, software, applications, operating systems, and basic networking . Excellent communication and customer service skills. ITIL certification preferred. Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence . Ability to resolve issues remotely and escalate complex incidents when required. Experience with knowledge base and ticket documentation.
📌 Information Technology Support Specialist (Vasanthanagar)
🏢 Artech
📍 Vasanthanagar