We're Hiring – Service Desk Agent (L1 /L2Support)
Join our IT Support team and be the first point of contact for end users, delivering exceptional technical support and customer service across calls, emails, and chat channels. This role focuses on incident management, ticket resolution, Microsoft 365 support, and ensuring a seamless end-user experience.
Location: Chennai
Experience: 2–6 Years
Role: Service Desk Agent (L1/L2) Shift: Rotational Shifts
Responsibilities
- Provide first-level IT support through phone, email, and chat.
- Log, categorize, prioritize, and resolve incidents and service requests.
- Troubleshoot Windows OS, desktops, laptops, printers, and software issues.
- Support Microsoft 365 applications including Outlook, Teams, and OneDrive.
- Perform password resets,
📌 Technical Support Engineer (Tamil Nadu)
🏢 Movate
📍 Tamil Nadu
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