The Role
Position Overview
Provide technical support for the software package(s) developed by the company, and its supporting technologies.
Utilizing problem solving skills and experience in analysis across a range of technologies such as Linux, JAVA, Tomcat, Apache, Windows, MS SQL Server and Cloud tools AWS/AWX
Assist to maintain technical documentation, FAQs and knowledge bases.
Work within defined standards and procedures to ensure security and integrity of data and systems are maintained, and participate in constant improvement of those standards.
Provide technical skills, innovation and ideas around all of the technologies that the Operations team supports.
Working closely with Helpdesk, Developers, Business Analysts and clients to resolve complex application issues
Deploying, maintaining, improving and monitoring high load web applications
Being effective, responsive and methodical in a production setting Providing a high level of communication and participating in client support directly




“Hands on” participation with the operations team in the support of client facing systems.
Assist in the training of other team members as appropriate.
Effectively advocate and communicate for the team.
Be an advocate for the applications and technologies supported and represent their best interests.
Primary Objectives and Responsibilities
List Separate Categories of Responsibilities
Support the applications by working through assigned issues.
Prioritize and respond to all issues with a sense of urgency.
Understand, in depth, the technical aspects of the supporting systems including hardware and network.
Responsive application troubleshooting using log analysis, SQL Server analysis and OS debugging on Linux and Windows
Problem solving complex issues by collaboration and effective research.
Support the Hosted environment including supporting technologies such as VMWare, Java, Apache, Tomcat, Oracle, MSSQL, Linux.
Help manage and respond to monitoring systems to ensure the

📌 Tech Lead (Hyderabad)
🏢 Evotix
📍 Hyderabad