Designation: VP- Operations

Years: 10-18 years

Location: Hyderabad

Qualification: CA/ CPA Mandatory

Role Overview

The Vice President – Operations will be responsible for the overall operational performance of

our client's Accounting, Tax, Payroll, Compliance and CFO Services functions.

This is a strategic leadership role responsible for building scalable operating systems,

strengthening service delivery, improving productivity and quality, developing operational

talent, and driving technology-enabled transformation across the organization.

The ideal candidate will combine solid operational leadership with a deep understanding of finance and accounting services, preferably within a U.S. accounting, tax, payroll, compliance, outsourcing, BPO, CAS or professional services environment.

The VP – Operations will work closely with the Founder/CEO, functional leaders, Product and

Technology teams, and Client Success/Sales teams to translate business objectives into effective

operational execution.

Key Responsibilities

Operations Strategy:



Develop and execute scalable operations strategies across

Accounting, Tax, Payroll, Compliance and CFO Services.

Service Delivery: Oversee end-to-end service delivery, ensuring high standards of

quality, accuracy, timeliness and client satisfaction.

Process & Automation: Standardize processes, improve operational efficiency and

drive automation in partnership with Product and Technology teams.

People Leadership: Build, lead and develop high-performing operations teams,

managers and functional leaders.

Performance Management: Establish operational KPIs and dashboards to monitor

productivity, quality, SLAs, capacity and profitability.

Capacity & Scalability: Lead workforce planning and operational readiness to

support business growth and seasonal demand.

& Risk: Strengthen quality-control frameworks, operational controls and

compliance processes.

Cross-Functional Leadership: Collaborate with the CEO, Sales, Clie

📌 Vice President Operations (Kukatpally)
🏢 Adept Global
📍 Kukatpally