Job Summary

- Administer Exchange Online including mailbox provisioning, distribution groups, mail flow rules, and transport layer security connectors.
- Manage Microsoft Teams policies - meeting configurations, voice calling plans, channel governance, and guest access controls.
- Configure and maintain SharePoint Online site collections, permissions inheritance, hub site architecture, and storage quotas.
- Govern Entra ID (Azure AD) user and group lifecycle, conditional access policies, MFA enforcement, and privileged identity management.
- Monitor Microsoft 365 service health, investigate tenant-level incidents, and coordinate with Microsoft support on escalations.
- Administer Microsoft 365 licensing - assign, reclaim, and optimize SKUs to control costs across user populations.
- Implement and tune Microsoft Defender for Office 365 anti-phishing, safe links, protected attachments, and threat investigation policies.
- Build and manage Microsoft Purview retention labels, DLP policies, and eDiscovery holds to meet compliance and legal requirements.
- Automate routine administrative tasks using PowerShell scripts and Power Automate flows to reduce manual ticket volume.




- Create and maintain technical documentation, runbooks, and change records for all tenant configuration and policy decisions.

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Key Responsibilities

- Exchange Online: mailbox management, transport rules, mail flow connectors, DKIM/DMARC/SPF configuration, hybrid coexistence.
- Microsoft Teams: policies, calling plans, direct routing, meeting room device management, governance frameworks.
- SharePoint Online: site provisioning, permission models, hub sites, search schema, migration tooling (ShareGate, SPMT).
- Entra ID: conditional access, MFA, group-based licensing, PIM, external identities, app registrations.
- Security and compliance: Defender for Office 365, Purview DLP, retention policies, communication compliance, eDiscovery.
- PowerShell: Microsoft Graph SDK, Exchange Online PowerShell module, bulk user operations, scheduled automation.
- Monitoring: Microsoft 365 admin center service health, Defender portal, Azure Monitor, third-party tools (Veeam Backup for M365).

Skill RequirementsOther Requirements

📌 Senior Administrator - Microsoft 365 Administration (India)
🏢 HCL Technologies
📍 India