Job Description About Frido NFrido is a new-age IndianD2C brand revolutionizing the way people experience mobility and comfort — from electric wheelchairs and scooters to ergonomic seating solutions and wellness-driven lifestyle products. At Frido Mobility, we are building accessible, design-first products that enable independence and wellbeing. N n Position: Inside Sales Executive N Department: Mobility & Wellness N Location: Pune (On-site) N Working Days: 6 days a week (Rotational week-offs) N Shift Timing: (Day Shifts) N n Role Overview NAs an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales conversions for our mobility products. You will handle inbound and outbound leads, understand customer needs, provide tailored product recommendations, and ensure a smooth buying experience from inquiry to order closure. NThis role demands excellent communication, empathy, and strong product understanding, as you’ll be assisting B2C customers (individual buyers). N n Key Responsibilities Nn Handle daily inbound and outbound calls, WhatsApp, and email inquiries from leads generated via ads, website, and marketplaces. N Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly. N Share product videos, brochures, and quotations with customers to aid decision-making. N Maintain and update lead details, follow-ups, and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).



N Follow a structured sales call process — discovery, pitch, demo, objection handling, and closure. N Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction. N Achieve daily/weekly/monthly revenue and conversion targets. N Maintain professionalism and empathy in every customer interaction. Nn n Skills & Competencies Nn Strong communication skills (English & Hindi mandatory; regional languages are a plus). N Sales-driven mindset with high energy and ownership. N Ability to understand customer psychology and build rapport quickly. N Experience with CRMs, WhatsApp Business, or sales tracking tools preferred. N Problem-solving and objection-handling skills. N Empathy towards elderlyor differently-abled customers. Nn n Requirements Nn Experience: 0–3 years in Inside Sales / Telesales / Customer Success (D2C, Healthcare, Mobility, or E-commerce preferred). N Education: Graduate or equivalent. N Availability: Willing to work 6 days a week with rotational week-offs. Nn n What We Offer Nn Market-competitive salary + attractive performance incentives. N Opportunity to work with one of India’s most impactful and fast-growing D2C brands in the wellness and mobility space. N Structured training on product knowledge and customer interaction. N Career growth opportunities into Team Lead / Key Account / B2B Sales roles. Nn nInterested Candidates can share resumes at [email protected] & [email protected]

📌 Inside Sales Executive (Dhowara)
🏢 Frido
📍 Dhowara