APPLY NOW

HR: Raj Wani
Contact: 92165 77366

CUSTOMER SUPPORT EXECUTIVE

Multiple Processes | Voice | Chat | Email | Blended

Job Locations: Jaipur & Gurgaon
Domestic & International Processes
Immediate Joiners Preferred
Freshers & Experienced Candidates Can Apply
Multiple Process Hiring | Mega Recruitment Drive

We are conducting a MEGA HIRING DRIVE for 500+ Customer Support Executive positions across multiple processes.

Candidates with excellent communication skills, confidence, a professional attitude and strong customer-handling abilities are encouraged to apply.

Whether you are looking for a Domestic Customer Support opportunity or an International Customer Support process, we have multiple openings available.

WE ARE LOOKING FOR

Excellent Communication = Priority

Candidates should have:

- Very strong English communication skills for international processes.
- Good Hindi + English communication for domestic processes.
- Excellent verbal and written communication.
- Confident and qualified personality.
- Strong customer-handling and active-listening skills.
- Good problem-solving ability.
- Basic computer knowledge.
- Ability to handle customers professionally and patiently.
- Willingness to work in rotational shifts where applicable.
- Immediate joiners are highly preferred, especially for Jaipur and Gurgaon.
- Freshers with excellent communication skills can also apply.
- Experienced candidates from BPO, Customer Service, Contact Centre, and related industries are welcome.

MULTIPLE PROCESSES AVAILABLE

We are hiring across different customer-service requirements, including:

- Domestic Voice Process




- International Voice Process
- Chat Process
- Email Process
- Blended Process
- Customer Support
- Customer Experience
- International Customer Service

Process allocation will be based on candidate communication skills, experience, profile and business requirements.

ROLE & RESPONSIBILITIES

- Handle customer interactions through Voice, Chat, Email or Blended channels.
- Understand customer queries and provide accurate and timely resolutions.
- Handle complaints, service requests and customer concerns professionally.
- Maintain excellent customer experience throughout every interaction.
- For international processes, communicate confidently with US/UK customers.
- Identify customer issues and coordinate with relevant teams for resolution.
- Maintain accurate customer records and interaction details.
- Follow company SOPs, process guidelines, quality standards and compliance requirements.
- Achieve assigned quality, productivity, TAT and customer-satisfaction targets.
- Manage multiple tasks while maintaining accuracy and professionalism.
- Take complete ownership of customer concerns and ensure proper closure.
- Adapt quickly to new processes, products, systems and technologies.




- Work effectively as part of a customer-focused team.

CANDIDATE PROFILE

We are especially interested in candidates who are:

Excellent in Communication
Confident while speaking with customers
Professional and customer-focused
Immediate Joiners
Comfortable with rotational shifts
Willing to work from the Jaipur or Gurgaon location
Freshers or Experienced professionals
Candidates from BPO / Customer Service backgrounds
Candidates looking for long-term career growth in the BPO industry

WORKING DETAILS

- 5 Days Working
- Rotational Shifts
- Rotational Week-Offs
- Domestic & International Processes
- US/UK shifts applicable for selected international processes
- Immediate joining preferred

WHY JOIN THIS MEGA DRIVE?

- 500+ Openings
- Multiple processes under one hiring drive
- Domestic & International opportunities
- Opportunities for Freshers & Experienced candidates
- Growth opportunities in Customer Experience / BPO
- Professional working environment
- International customer exposure for eligible processes
- Relocation opportunities for eligible candidates
- Multiple job profiles based on communication and experience

IMMEDIATE JOINERS APPLY NOW!

If you have excellent communication skills and can join immediately, don't miss this opportunity.

Locations: Jaipur & Gurgaon
Hiring: Domestic + International | Multiple Processes
Openings: 500+
Priority: Immediate Joiners & Excellent Communication Candidates

APPLY NOW

HR: Raj Wani
Contact: 92165 77366

Share your updated CV and mention your preferred location Jaipur or Gurgaon.

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