Job Summary

The Senior Clinical Payments Specialist is responsible for end-to-end management of global Investigator grant payments for assigned studies. The Senior Clinical Payments Specialist is responsible for the set-up, deployment, management, and close-out of the study payments solution.

Responsibilities

- Collection of information from all teams/systems/tools wherever needed on a timely and proactive basis.
- Understand global contract terms, budgets, and payment schedules, ensuring that payments to investigative sites are aligned with the Clinical Trial Agreement.
- Analysis and presentation of data in a required fashion to various stakeholders.
- Perform payment reconciliations at mandated intervals.
- Act as a Channel between the Sites/Clinical research teams interacting with the sites and other functional Leaders.
- Complete analysis of budgeted versus actual spend for assigned projects and any other reporting needs as required.
- Review and discuss with project team.
- Develop and distribute consolidated monthly payments reports detailing the status of paid/unpaid sites in assigned project (s).
- Participate in client, and project team meetings.
- Drive continuous improvement of staff, process, and payment system usage.
- Participate in all required applicable trainings.
- Point of contact for all Investigator related payment queries on assigned studies.
- Identify trends in underpayment/overpayments.
- Evaluate trends and works towards resolution and improvement of revenue cycle processes.
- Work with financial and clinical departments collaboratively.




- Research and identify payment discrepancies from various sources.
- Provide high level of customer service to both internal customers from the global Worldwide organization and external sites and Sponsors.
- Assist with the interviewing, coaching, training, and development of new employees.
- May coordinate and lead the team of assigned Clinical Trials Associates on large clinical projects.
- Participate in special and complex projects to continuously improve processes, tools, systems, and organization.
- For CPSs making payments to countries requiring the use of 1C or additional accounting systems and countries that require Acts of Acceptances and invoices: Enter required information into 1C or other accounting system for regionally local payments.
- Collaborate with the sites in preparing accounting documentation.
- Perform other duties as assigned.
- The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Other Skills and Abilities

- Excellent written and verbal communication skills.
- Ability to work independently and as a team member.
- Sense of urgency and ability to be adaptable in a quick-paced and rapidly changing environment.




- Strong attention to detail and focus on quality of work.
- Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools.
- Strong organizational skills, including ability to develop naming conventions and filing architecture.
- Advanced skills in MS Office applications including Microsoft Word, Excel, and PowerPoint.
- Knowledge and understanding of ICH, GCP and FDA or EU directive regulations (as applicable) as well as local regulatory requirements.
- Excellent spoken and written English skills as well as fluency of the language of the country of location.
- Energetic, diligent, customer-oriented.

Requirements

- At least 2-3 years experience with a CRO/Pharma Company/ Finance Position in a relevant job involving qualitative data entry, data validation in Finance, Project Management or Contracts.
- Four-year college curriculum or university degree OR Two-year college curriculum and one or more years experience in office administration or similar position, OR Skill sets and proven performance equivalent to above.
- English, written and spoken, advanced level.
- Promotion to the next level is not automatic based on years of experience.
- Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Clinical Payments Specialist (India)
🏢 Worldwide Clinical Trials
📍 India