- Make outbound calls to prospective customers from company-provided leads and databases.
- Attend inbound/outbound customer inquiries and provide information about real estate projects.
- Understand customer requirements and suggest suitable property options.
- Generate quality leads and schedule site visits for the sales team.
- Follow up with interested customers regularly.
- Maintain accurate customer records and update CRM or lead management systems.
- Explain project details, pricing, offers, and payment plans.
- Achieve daily and monthly calling and lead generation targets.
- Coordinate with the sales team and internal team to ensure smooth customer handling.
Preferred candidate profile
- 1- 3 years of experience in telecalling, sales,
customer service (real estate will be preferred).
- Excellent verbal communication skills in English, Hindi, and Bengali.
- Good communication and convincing skills.
- Customer-focused and target-oriented.
- Positive attitude and willingness to learn.
Perks and benefits
- Market-competitive salary package based on experience and performance.
- Attractive monthly incentives and performance-based bonuses.
- Opportunity for career growth and promotion within the organization.
- Training and development opportunities in real estate sales and customer handling.
- Paid leave and holidays as per company policy.