Job Summary

Role Summary: Responsible for delivering a seamless workplace experience through effective management of front-of-house operations, employee services, hospitality, workplace amenities, and vendor coordination to enhance employee satisfaction and operational excellence.

Key Requirements

- 5-7 years of experience in Workplace Experience, Facilities Management, Hospitality or Administration.
- Strong customer service and stakeholder management skills.
- Experience managing reception, pantry, housekeeping and employee support services.
- Ability to coordinate multiple vendors and workplace initiatives.
- Strong communication, organizational and problem-solving skills.
- Proficiency in MS Office and workplace management tools.

Key Responsibilities

- Manage day-to-day workplace experience services and employee support activities.
- Oversee reception, pantry, housekeeping, visitor management and hospitality services.
- Coordinate employee engagement activities, town halls and leadership visits.
- Ensure office facilities and amenities are maintained to a high standard.




- Manage service requests and ensure timely resolution of workplace-related issues.
- Monitor vendor performance and adherence to SLAs.
- Gather employee feedback and drive continuous service improvements.
- Support workplace safety, compliance, and emergency preparedness initiatives.

Key Deliverables

- High employee and visitor satisfaction scores.
- Timely closure of workplace service requests within SLA.
- Consistent quality of hospitality and workplace services.
- Successful execution of employee engagement events and executive visits.
- Vendor SLA compliance and service quality targets achieved.
- Safe, clean and well-maintained office environment.
- Continuous improvement in workplace experience and operational efficiency.

Location

In office - Hyderabad, TS

Scheduled Weekly Hours

48

Job Tags

Hiring

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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