Hiring: Customer Support Executive International Banking Process
Immediate Joiners Preferred
Location: Manyata Tech Park, Bangalore
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Shift: Rotational UK Shifts
Employment Type: Full-Time
Interview Mode: Face-to-Face (F2F) Only
Salary & Benefits
- CTC: Up to 5.5 LPA
- Welcome Bonus: 30,000
- 5-Day Working Week
- Opportunity to work with international banking customers
- Excellent career growth and learning opportunities
- Skilled and supportive work environment
Role Overview
We are hiring Customer Support Executives for an International Banking Process.
The role involves handling customer interactions, understanding banking-related queries, providing accurate resolutions, and delivering a high-quality customer experience.
This opportunity is ideal for candidates with strong English communication skills, a customer-focused approach, and the confidence to interact with international customers.
Eligibility Criteria
- Undergraduate or Graduate
- Minimum 1 year of professional experience in any industry
- BPO / Customer Service / International Voice experience will be preferred
- Excellent spoken English communication skills
- Strong listening and comprehension abilities
- Comfortable working in rotational UK shifts
- Bangalore-based candidates preferred
- Immediate joiners preferred
Key Skills Required
- Excellent verbal communication with a clear and neutral accent
- Strong pronunciation and active listening skills
- Ability to communicate confidently with international customers
- Good customer-handling and problem-solving skills
- Professional and customer-first approach
- Ability to remain calm and composed while handling customer concerns
- Comfortable working in a target-driven environment
Important: This is a customer-facing international voice role. Candidates must have fluent English communication with minimal to no Mother Tongue Influence (MTI). A communication assessment will be conducted as part of the selection process.
Key Responsibilities
- Handle inbound customer interactions professionally and efficiently
- Understand customer concerns and provide accurate resolutions
- Assist customers with banking-related queries and requests
- Maintain a high standard of customer service throughout every interaction
- Meet defined Quality, Productivity, AHT, and Customer Satisfaction targets
- Follow process guidelines, policies, and compliance requirements
- Escalate complex or unresolved issues to the appropriate team
- Maintain accurate records of customer interactions
Why Join Us?
- CTC up to 5.5 LPA
- 30,000 Welcome Bonus
- 5 Days Working
- 2 Rotational Week Offs
- International Banking Process
- Professional Work Workplace
- Strong Career Growth Opportunities
- Continuous Learning & Development
Apply Now
If you have excellent English communication skills, a customer-focused attitude, and are ready to build your career in the international banking domain, we would like to hear from you.
For Interview Scheduling:
HR Neha
Call / WhatsApp: (phone hidden)
Email:
[email protected]
Immediate Joiners are highly preferred.Hiring: International Banking Process
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