Hiring for Customer Support Executive (Voice Process) Domestic & International Travel Process
Location: Aionos, 1st Floor, Stellar 1423, Sector 142, Noida
Work Schedule: 5 Days Working | Rotational Shifts & Weekly Offs
Transport Facility: Cab facility provided for night shifts. Shuttle service is available from Botanical Garden Metro Station to the office
Build Your Career in the Fast-Growing Travel Industry!
Are you passionate about customer service and looking for an exciting opportunity in the Travel & Aviation sector? We are hiring Customer Support Executives (Voice Process) for our Domestic and International Travel Processes.
Join a dynamic team where your communication skills, customer-first approach, and enthusiasm can help create exceptional travel experiences for customers across the globe.
Key Responsibilities
- Handle customer queries via voice support professionally and efficiently.
- Assist customers with flight bookings, cancellations, rescheduling, and travel-related concerns.
- Provide accurate information and timely resolutions to ensure customer satisfaction.
- Maintain6* high-quality customer service standards.
- Follow process guidelines, compliance policies, and quality metrics.
- Update customer interactions and records accurately in the system.
- Coordinate with internal teams for quick issue resolution.
- Achieve individual and team productivity targets.
Eligibility Criteria
Domestic Voice Process
- Graduate in any discipline.
- Minimum 6 months of experience in Customer Service / Voice Process.
- Good communication skills in English.
International Voice process
- Graduate in any discipline.
- Minimum 1 year of experience in Customer Service / Voice Process.
- Excellent communication skills in English.
- Ability to interact confidently with international customers.
Required Skills
- Excellent verbal communication skills.
- Strong customer service and problem-solving abilities.
- Basic computer knowledge and good typing speed.
- Ability to work in rotational shifts.
- Strong interpersonal and customer-handling skills.
- Positive attitude and willingness to learn.
- Ability to perform effectively in a fast-paced, target-driven environment.
Why Join Us?
5 Days Working Schedule
Attractive Salary Package
Shuttle Service from Botanical Garden Metro Station
Career Growth & Internal Promotion Opportunities
Professional & Supportive Work Workplace
Learning and Development Programs
Opportunity to Work in the Travel & Aviation Industry
Reward & Recognition Programs
Apply Now!
HR Contact: Vishal Singh
Mobile: +91 (phone hidden)
Email:
[email protected]
HR Contact: Varsha Rout
Mobile: +91 (phone hidden)
Email:
[email protected]
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📌 Walk-in || Customer Support Executive (Noida)
🏢 AIonOS
📍 Noida