Role Purpose:

The Business Excellence Lead will act as the strategic bridge between business stakeholders and digital & technology teams, driving the vision, execution, and adoption of digital transformation, analytics, business excellence, and AI-led initiatives across the coal trading business.
Key Responsibilities:

- Lead and manage digital transformation initiatives across the coal trading business, ensuring alignment with strategic objectives and operational priorities.
- Act as the primary liaison between business stakeholders and the Central IT team for planning, development, implementation, and stabilization of digital solutions.
- Drive business process automation, workflow optimization, and technology-enabled operational excellence initiatives.
- Gather business requirements and prepare, review, and finalize Business Requirement Documents (BRDs) in collaboration with cross-functional teams.
- Manage User Acceptance Testing (UAT), including test planning, execution, issue resolution, closure tracking, and business sign-off.
- Lead the implementation, adoption, and continuous enhancement of IRM digital initiatives across business functions.
- Drive performance improvement and ongoing optimization of the GATI project and related digital platforms.
- Lead and support the development, deployment, and adoption of the MITRA App and other business applications.
- Oversee Deal Portal administration, including user access management, master data governance, compliance monitoring, and issue resolution.
- Identify and implement process improvement, automation, and business excellence initiatives to enhance operational efficiency and decision-making.
- Establish governance frameworks,



project trackers, review mechanisms, and performance-monitoring processes for strategic initiatives.
- Develop and standardize SOPs, templates, best practices, and business excellence frameworks across functions.
- Design, develop, and maintain business dashboards covering sales, operations, customer performance, project status, KPIs, and market trends.
- Generate MIS reports, analytical insights, and business performance reviews to support management decision-making.
- Conduct customer analytics, market intelligence, and competitor benchmarking to identify growth opportunities and support commercial strategy.
- Prepare business intelligence reports, customer insights, and analytical summaries using internal and external data sources.
- Collaborate with Sales, Sourcing, Finance, Operations, Logistics, Compliance, and other stakeholders to ensure data accuracy and reporting consistency.
- Develop leadership presentations, management review decks, strategic reports, customer proposals, and business update materials.
- Support business leadership through data-driven recommendations, strategic analysis, and actionable improvement initiatives.
- Coordinate marketing, branding, LinkedIn communication, customer engagement programs, conferences, industry events, and other business promotion activities to strengthen market presence and brand visibility.

Educational Qualification

Essential

- B.E./B.Tech in Computer Science, Information Technology, Mechanical Engineering, Industrial Engineering, or related disciplines.

Preferred

- MBA in Operations, Systems, Business Analytics, Strategy, Marketing, or related disciplines from a reputed institute.

📌 Manager - Business Excellence (Digital Transformation) (Ahmedabad)
🏢 Adani Natural Resources - Trading Business
📍 Ahmedabad