- # Customer Support Representative
- - **Location:** Mohali
- **Experience:** Freshers & candidates with up to 6 months of experience
- **CTC:** 3.4 LPA
- **Shift:** Rotational Shifts
- **Process:** Blended Process
- **Employment Type:** Full time
- **Joining:** Immediate Joiners Only
- - ### Job Description
- - We are hiring **Customer Support Representatives** for a BPO customer support process in Mohali. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to handle customer queries professionally through multiple channels.
- - ### Key Responsibilities
- - * Handle customer queries and provide appropriate resolutions.
- * Respond to customer interactions through **voice and non-voice channels**.
- * Maintain a high level of customer satisfaction.
- * Identify customer concerns and provide accurate information.
- * Follow company policies, processes, and quality standards.
- * Maintain proper documentation of customer interactions.




- * Escalate complex issues to the appropriate team when required.
- * Meet defined productivity and quality targets.
- - ### Eligibility
- - * **Graduates and Undergraduates can apply.**
- * Freshers are welcome.
- * Candidates with **up to 6 months of relevant experience** can apply.
- * Excellent verbal and written communication skills.
- * Basic computer knowledge is required.
- * Comfortable working in **rotational shifts**.
- * **Immediate joiners only.**
- - ### Why Join Us?
- - * Competitive package of **3.4 LPA**
- * Opportunity to start or build your career in the **BPO/customer support industry**
- * Suitable opportunity for both freshers and experienced candidates.
- - For more information join the below link
- - https://chat.whatsapp.com/EeZQ11EUCJJ9pEfsDvd9Fs?s=cl&p;=i&mlu;=4&ilr;=4
- - **Interested candidates can apply now.**
- Hr - Neha
- (phone hidden)
- [email protected]

📌 Customer Service Executive (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar