About the Company:

A leading private health insurance organization with a nationwide presence, offering innovative products and services. Known for compliance standards, structured telesales operations, and growth opportunities opportunities for professionals.

Open Positions

Team Leader (TL): Noida/Gurgaon/Hyderabad

Trainer: Gurgaon/Hyderabad

Role Overview

As a Sales Team Leader or Trainer, you will be responsible for guiding telesales representatives, ensuring performance excellence, and driving sales growth. You will also design and deliver training programs to strengthen skills, improve conversion ratios, and maintain compliance standards.

Roles & Responsibilities

Team Leader:

- Lead and supervise telesales representatives, ensuring achievement of sales targets.
- Monitor team performance, manage shrinkage, attrition, and SLA adherence.
- Provide coaching, feedback, and motivation to improve productivity.
- Prepare and analyze sales reports, identify trends, and implement corrective actions.
- Collaborate with management to streamline processes and resolve escalations.

Trainer:

- Conduct training needs analysis (TNA) and training needs identification (TNI).
- Design and deliver induction, refresher, and targeted training sessions.
- Develop training materials and ensure alignment with product updates and compliance.
- Provide ongoing coaching and mentoring to telesales staff.
- Measure training effectiveness through KPIs, feedback, and performance metrics.





Compensation & Benefits

- Team Leader (TL): up to 5.4 LPA (Noida/Gurgaon/Hyderabad)
- Trainer: up to 7 LPA (Gurgaon/Hyderabad)

Competitive packages as per role.

PF, ESI, Group Medical Insurance.

Incentives and career growth opportunities.

Cab facility available for night shifts.

Assistant Branch Manager (ABM): up to 12 LPA

Criteria: 8-10 years in telesales/insurance operations, with at least 3-4 years in a managerial role. Strong leadership, attrition control, compliance adherence, and reporting skills.

Branch Manager (BM): up to 13 LPA

Criteria: Prior 10-12 years experience managing large telesales teams (100+ staff), with documented 2-3 years Sr Manager experience for sale proceaa proven ability to set and achieve sales targets, recruit/train teams, handle escalations, and manage compliance and operations.

Interview Details

Timings: Monday to Friday, 11:00 AM 1:00 PM

Mandatory: Share your updated CV via WhatsApp before interview alignment.

Apply Now

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📌 Sales Team Lead | Sales Trainer | Sales Insurance (Noida)
🏢 Shining Stars Institution & travels
📍 Noida