- Supervise and coordinate guest service staff to ensure high-quality service delivery.
- Develop and implement guest service policies and procedures to enhance customer satisfaction.
- Train and mentor guest service staff on product knowledge, customer handling, and conflict resolution.
- Monitor and evaluate guest feedback to identify areas for improvement.
- Collaborate with other departments to ensure seamless guest experiences.
- Analyze and resolve complex guest complaints professionally and courteously.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Guest Service Supervisor (Hyderabad)
🏢 East India Hotels (EIH)
📍 Hyderabad
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