- Manage daily operations of the hotel, ensuring smooth functioning of all departments.
- Handle guest complaints and feedback, resolving issues promptly and professionally.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Supervise staff performance, providing guidance and training as needed.
Job Requirements :
- 3-5 years of experience in hospitality management or related field.
- Strong skills in guest handling, guest relations, and guest relationship management.
- Ability to work effectively under pressure in a rapid-paced environment.
📌 Operations Manager (Delhi)
🏢 Seven Seas Hospitality
📍 Delhi
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