To achieve sales targets by understanding customer requirements, providing suitable product solutions, developing customer relationships, and ensuring a positive showroom experience.
Key Responsibilities
- Attend customers, understand their requirements, and recommend suitable products.
- Explain product features, specifications, pricing, and benefits effectively.
- Handle sales of Tiles, Bath & Sanitaryware, Hardware, Plywood, Laminates, Interior Products, Windows, and related products.
- Generate leads and follow up with prospective customers to convert enquiries into sales.
- Achieve individual and team sales targets.
- Maintain strong relationships with existing and new customers.
- Prepare quotations and coordinate with customers regarding orders and payments.
- Coordinate with Purchase, Store, Accounts, and Delivery teams for smooth order processing.
- Maintain accurate customer and sales records in CRM/ERP.
- Handle customer queries and complaints professionally.
- Stay updated on product knowledge, market trends, and competitor activities.
- Ensure proper product display and showroom presentation.
Required Skills & Qualifications
- Graduate in any discipline.
- Good communication and interpersonal skills.
- Strong customer-handling and negotiation abilities.
- Basic knowledge of MS Office and CRM/ERP.
- Target-oriented and result-driven approach.
- Positive attitude, confidence, and willingness to learn.
- Ability to work effectively in a team.
Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Lead conversion and follow-up efficiency.
- New customer acquisition.
- Customer satisfaction and repeat business.
- Accuracy of quotations and order processing.
- Regular CRM/ERP updates.
Working Details
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 8:00 PM
Weekly Off: Sunday
Salary: As per company standards + performance incentives
Experience: 1-4 years