- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with other departments to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Stay updated on industry trends and best practices in guest service.
Current JDs
📌 Guest Service Associate (Agra)
🏢 East India Hotels (EIH)
📍 Agra
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