Role: Senior AI / Platform Engineer

Experience: 6-10 years overall, with recent hands-on GenAI / agent platform experience.

Location: Remote

Shift Time: 5:30pm to 3:30am IST

Purpose

Own deeper technical diagnosis and help establish a repeatable maintenance model for company's Snowflake-based AI applications and agents.

Responsibilities

- Understand the architecture of ~25 AI applications moving into production and identify common operating patterns.
- Diagnose complex production issues across agents, prompts, tools, APIs, data pipelines and integrations.
- Work with existing observability platform to trace failures and identify root causes.
- Define deployment, monitoring, escalation and remediation patterns across applications.
- Support bug fixes, production changes and more complex engineering issues.
- Work closely with architecture team and help distinguish application-specific fixes from platform-level improvements.




- Help identify reusable agent lifecycle, monitoring and operational components as the estate grows.

Core Skills

- Strong Snowflake experience, ideally including Cortex AI / Cortex Agents / Cortex Search / Snowpark.
- Python, SQL and APIs.
- Hands-on experience building or supporting LLM/agent applications.
- Agent frameworks such as LangGraph, LangChain or similar.
- Production deployment, CI/CD and release management.
- LLM/AI observability and evaluation concepts; Langfuse, LangSmith, Ragas or similar is helpful.
- Experience diagnosing distributed application failures, logs, traces and integrations.

Note: We are searching for candidates combining Snowflake Cortex, agent architecture, data engineering, CI/CD and AI observability.

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