Change With Saurabh is looking for an energetic and empathetic Client Relationship Manager (Wellness & Accountability) who can become the daily connection between our clients and their transformation journey.
What will you do?
• Connect with clients daily through Whats App and occasional calls
• Review meal pictures, daily routine and diet adherence
• Motivate clients and keep them accountable towards their goals
• Understand why a client is struggling and help them get back on track
• Appreciate progress while knowing when a client needs an extra push
• Identify low motivation, poor adherence or disengagement early
• Coordinate with our Dietitians whenever nutritional/clinical intervention is required
• Build strong client relationships and contribute to better retention & results
Excellent communication skills in English & Hindi; Gujarati is an advantage
Strong understanding of human behaviour, motivation and different personality types
❤️ Empathetic, positive and patient—but confident enough to hold clients accountable
Comfortable managing multiple Whats App conversations and follow-ups systematically
☎️ Comfortable speaking with clients over calls when required
You DON'T need to be a hardcore salesperson.
We need someone who genuinely enjoys communicating with people, understands their mindset and can motivate them towards becoming a better version of themselves.