07 Sep
|
Bitla Software
|
India
07 Sep
Bitla Software
India
Hi All,
we are looking for Business development executive.
Experience: 1-3 years
Roles & Responsibilities:
1. Lead generation and qualification
2. Value Articulation
3. Upsell/Cross-sell ratio
4. Customer retention rate
5. Product adoption
6. Daily five BOs meeting
7. First contact resolution (FCR) rate
8. Escalation rate
9. Support ticket closure rate
10. Average time to resolve (ATR)
11. Customer retention rate
Skills & Ability
1. Time to respond to customer inquiries
2. Resolution time for complex issues
3. Number of customer interactions handled
4. Support ticket volume reduction
5. Knowledge base utilization
Job Type: Full time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Looking for BDE- Coimbatore 1-3 years (India)
🏢 Bitla Software
📍 India