- Give back end support to the Service Engineer for the software application.
- Handling the client queries and technical support. Solid analytical and problem-solving skills and desire to learn new skills.
- Resolved the technical queries of the end user Over Phone, Mail and Remote Sessions.
- Trained the end user of the software Over Phone, Mail and Remote Session when it’s required.
- Database Maintenances. Strong communication skills and a strong team player.
- Preparing UAT document and helping clients in conducting UAT.
- Ensuring clients operate the application smoothly.
- Process Mapping and ensuring timely delivery of the processes.
- Identifying potential problems and presenting desirable
Pay: ₹14,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Technical Support Executive (India)
🏢 ROOTS RECRUITMENT SERVICES
📍 India
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