Counsellor:

Skills Required:

· Excellent verbal and written communication skills.

· Strong interpersonal and counselling abilities.

· Ability to clearly explain program details, admission processes, and career outcomes.

· Good problem-solving skills and a student-centric approach.

· Ability to influence and guide decisions in an ethical and professional manner.

· Strong organizational skills with the ability to manage multiple applicants and follow-ups efficiently.

· High level of patience, empathy, and professionalism while handling sensitive situations.

· Proficiency in CRM tools, MS Office, and database management systems.

Educational Qualifications:

· Bachelor’s degree in any discipline (mandatory).

· Master’s degree (preferred).

Experience Required:

· 1–3 years of experience in admissions counselling, student recruitment, or a related role (preferably in higher education or management institutes).

· Prior experience in MBA/PGDM admissions or education counselling will be an added advantage.

· Freshers with strong communication and interpersonal skills may also be considered for junior roles.

Tele-Caller:

Skills Required:

· Excellent verbal communication and interpersonal skills.

· Strong persuasion and negotiation abilities.

· Ability to clearly explain program details and admission processes.

· Good listening skills and a customer-focused approach.

· Ability to handle rejection and remain motivated.

· Basic computer knowledge and familiarity with CRM tools.

· Solid organizational and time-management skills.

Educational Qualifications:





· Bachelor’s degree in any discipline (mandatory).

· Relevant certification or training in sales/communication (preferred).

Experience Required:

· 1–3 years of experience in tele calling, or admissions support (preferably in the education sector).

· Freshers with strong communication skills and a willingness to learn are encouraged to apply.

Experience in MBA/PGDM admissions or lead generation will be an added advantage.

Counsellor:

Key Responsibilities:

· Counsel prospective students regarding programs, admission procedures, eligibility criteria, and career prospects.

· Understand applicants’ academic background, career goals, and concerns to provide personalized guidance.

· Handle inquiries through phone calls, emails, virtual platforms, and in-person meetings in a professional manner.

· Maintain accurate records of all interactions, applications, and follow-ups using CRM systems or internal databases.

· Proactively follow up with prospective candidates to support them through the admission process and improve conversions.

· Build and maintain strong relationships with applicants to enhance trust and institutional reputation.

· Coordinate with academic, admissions,



and administrative teams to ensure a smooth admission experience.

· Assist in organizing admission-related events such as webinars, campus visits, and information sessions.

· Meet assigned counselling and enrolment targets in line with institutional goals.

· Undertake domestic and inter-campus travel as required for admissions activities and outreach initiatives.

Tele-Caller:

Key Responsibilities:

· Make outbound calls to prospective students from provided databases and generate interest in MBA/PGDM programs.

· Handle inbound inquiries and provide accurate information about programs, admission procedures, eligibility criteria, and fee structure.

· Qualify leads by understanding candidates’ educational background, career aspirations, and readiness for management programs.

· Schedule appointments or connect prospective students with admission counsellors for detailed counselling sessions.

· Maintain and update records of all calls, inquiries, and follow-ups in CRM systems or internal databases.

· Follow up with leads regularly to nurture interest and support them through the initial stages of the admission process.

· Achieve daily, weekly, and monthly call and lead generation targets.

· Maintain a professional and courteous approach while interacting with students and parents.

· Assist in promotional campaigns, admission drives, and outreach activities as required.

Pay: ₹25,000.00 - ₹80,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Counsellor / Tele-caller (Admissions) (Delhi)
🏢 FORE School of MANAGEMENT
📍 Delhi