Qualification & Experience

- 12th pass minimum. ITI/Diploma/Graduate preferred.
- 0 to 2 years of experience in managing ecommerce dispatch and logistics
- Experience with an ecommerce seller or a FMCG distributor in dispatch role is a plus.
- Working knowledge of Amazon Seller Central, Blinkit or other marketplace portals is a robust plus.
- Experience with invoices, e-way bills and appointment-based deliveries is a plus.
- Should be living within reasonable travelling distance of our facility at Vasna Bhaili Road.

Roles & Responsibilities

- Plan and schedule daily dispatches across various E-commerce platforms like Amazon, Blinkit, Firstcry, JioMart and our own online store.
- Manage finished goods stock accuracy - rack counts, storage, and what is available to ship.
- Create shipments on channel portals, including FBA shipments, ROs and warehouse appointment bookings. Create shipments on channel portals, including FBA shipments, ROs and warehouse appointment bookings.
- Get timely shipment boxes ready with proper labelling and tracking system.
- Coordinate with couriers and transporters for pickups and track shipments until delivery.
- Coordinate with the accounts team for invoices, e-way bills and dispatch documentation.




- Process daily direct orders from our store and other channels.
- Ecommerce and Quick Commerce return management, SAFE-T claims, damage claims and returns.
- Flag stock shortages on fast moving products in advance.
- Report daily dispatch status and weekly, monthly reporting.

Skills Required

- Basic English reading - channel portals, courier documents and emails are all in English.
- Intermediate Excel - calculations formula, v-lookup, pivots and more. Advanced training will be provided.
- Comfortable working on a computer and on web portals, and able to learn new channel systems quickly as well as on shop floor to make sure dispatches are ready to ship.
- Attention to detail, do not miss small mistakes and quality errors.
- Record management - able to maintain and track records of stock, dispatches and shipments on timely basis.

Benefits

- ₹14,000 - ₹15,000 per month - fixed salary.
- Sunday off + 10 Festival Holidays and additional SL, CL, PLs as per rules.
- ESIC as applicable.
- Real growth. As the company grows, this role grows into production planning and a larger team.

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Dispatch Supervisor (India)
🏢 IEIDidactics Private
📍 India