EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a Lead Business Analyst - Telecom with Salesforce to lead requirements work and Scrum processes for a Fiber-focused application stream. You will coordinate stakeholders and engineering teams to deliver features through build, test, deploy, and maintenance with a focus on quality and predictability. Apply today to help keep releases moving on schedule

Responsibilities

- Identify stakeholders and capture their input to define and clarify requirements
- Sustain a crisp program-wide scope definition and keep it aligned across teams
- Produce and maintain documentation that supports program and project management needs
- Coordinate with software engineers, QA, product managers, and other engineering teams to deliver features through build, test, and on-time release
- Run Scrum Master activities by monitoring schedules, spotting issues early, and communicating status and risks to stakeholders
- Manage release schedules and milestone commitments to maintain strong delivery velocity
- Contribute hands-on software development and project management support while coordinating cross-functionally and ensuring effective inter/intra team communications





Requirements

- Bachelor's degree in a technical area or equivalent real-world experience
- 8+ years of IT experience overall, including 5+ years in Business Analysis, emerging technologies, or related technical fields
- Solid experience in software development and overseeing end-to-end execution of programs spanning multiple engineering teams
- Practical knowledge of Salesforce
- Advanced knowledge of Agile software development methods
- Proficiency as a Scrum Master facilitating and leading development sprints
- English at B2 (Upper-Intermediate) or above for clear communication

Nice to have

- Background in Network Engineering
- Familiarity with OSS
- Understanding of Salesforce (core clouds)
- Qualifications in Software Engineering
- Ability to work through issues in fast-moving, constantly changing environments while collaborating cross-functionally in integrated teams with technical and non-technical members
- Strong verbal and written communication skills to translate technical concepts for non-technical audiences

We offer

- Chance to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Lead Business Analyst - Telecom with Salesforce (India)
🏢 EPAM Systems
📍 India