We are looking for an experienced Head of Operations to lead and scale our rooftop‑solar installation business across Kerala starting with Ernakulam and nearby districts. This is a senior leadership role for someone who can build strong teams, streamline processes, and deliver high quality and safe installations with exceptional client satisfaction.

The Operations Head will lead and manage day‑to‑day installation operations, client handling, team management, and business growth for a rooftop solar company in Kerala. The ideal candidate will have strong experience in rooftop solar business, electrical/solar installations, project management, field operations and team leadership, with the ability to build processes that allow the company to execute a growing number of projects safely, efficiently, and profitably.

Key Responsibilities

1. Operations & Project Execution

- Own end-to-end execution of residential, commercial, and/or industrial rooftop solar projects.
- Develop and implement standardized processes for site surveys, system design coordination, material planning, installation, commissioning, and handover.
- Ensure projects are completed on time, within budget, and according to quality standards.
- Monitor project schedules, installation productivity, bottlenecks, and operational KPIs.
- Establish systems for tracking project progress from order confirmation through commissioning.

2. Installation Team Management

- Recruit, train, manage, and develop solar installation teams, supervisors, electricians, technicians, and subcontractors.
- Establish productivity targets and performance standards for field teams.
- Allocate manpower and resources based on project requirements.
- Ensure installation crews have the required tools, equipment, drawings, PPE, and materials before mobilization.
- Build a robust culture of accountability, safety, quality, and customer service.

3. Procurement & Material Management

- Coordinate closely with procurement and warehouse teams to ensure timely availability of modules, inverters, mounting structures, cables, electrical equipment, and other BOS materials.
- Establish appropriate material planning and inventory controls.
- Minimize material wastage, damage, theft, and project-related shortages.
- Coordinate material logistics to project sites.

4. Quality Control

- Establish and enforce installation and commissioning standards.
- Ensure compliance with applicable electrical, structural, utility, and solar-industry requirements.




- Conduct regular site audits and quality inspections.
- Identify recurring installation issues and implement corrective/preventive actions.
- Ensure proper documentation, testing, commissioning, and customer handover.

5. Health & Safety

- Make workplace and rooftop safety a non-negotiable priority.
- Implement and enforce appropriate safety procedures for working at heights, electrical systems, lifting, PPE, and site access.
- Conduct safety training and regular site inspections.
- Investigate incidents and implement corrective actions.
- Maintain required safety documentation and compliance records.

6. Customer & Stakeholder Management

- Ensure a smooth customer experience throughout installation and commissioning.
- Escalate and resolve project-related customer issues quickly.
- Coordinate with sales, engineering, finance, permitting, utilities, and customers to remove execution bottlenecks.
- Participate in key customer meetings for larger or strategic projects.

7. Process Improvement & Scale

- Build scalable SOPs and operating procedures for a rapidly growing solar installation business.
- Identify opportunities to reduce installation costs and project cycle times.
- Introduce technology and dashboards for project tracking and field-team management.
- Establish operational KPIs and regularly report performance to senior management.
- Continuously improve labor productivity, material utilization, installation quality, and customer satisfaction.

8. Financial & Operational Control

- Take ownership of operational budgets and project execution costs.
- Monitor labor, subcontractor, logistics, rework, and material costs.
- Identify cost overruns and take corrective action.
- Improve gross margins through better planning, productivity, and operational discipline.

Key Performance Indicators (KPIs)

The Head of Operations will be measured on:

- Projects completed on or before committed dates
- Installation cycle time
- Installation team productivity
- Cost per watt / project installation cost
- Rework and defect rate
- First-time-right installation percentage
- Material wastage and inventory variance
- Safety performance
- Customer satisfaction




- Commissioning and utility interconnection turnaround time
- Employee/subcontractor productivity and retention

Required Qualifications & Experience

- Bachelor's degree or diploma in Electrical Engineering, Mechanical Engineering, Construction Management, Renewable Energy, or a related field.
- 8–15+ years of relevant experience, preferably with significant experience in rooftop solar EPC/installation operations.
- Proven experience managing multiple concurrent solar installation projects.
- Strong understanding of rooftop PV systems, electrical installation, mounting structures, inverters, cabling, protection systems, and commissioning.
- Experience managing field installation teams and subcontractors.
- Strong project planning, budgeting, and operational management skills.
- Demonstrated ability to build and implement SOPs and scalable processes.
- Strong communication, negotiation, problem-solving, and leadership skills.
- Strong understanding of workplace safety and electrical safety requirements.

Preferred Experience

- Experience managing high-volume residential rooftop solar installations and/or commercial & industrial (C&I;) solar projects.
- Experience scaling an installation organization from a small operation into a larger regional/national operation.
- Experience with solar project management software, ERP systems, CRM systems, or field-service management platforms.
- Experience working with utilities, permitting authorities, inspectors, and local contractors.
- Experience with subcontractor management and installation partner networks.

Ideal Candidate

We are looking for an operational leader who is hands-on, data-driven, process oriented and customer centric who can transform our vision to reality. The successful candidate should be able to move between strategic planning and day-to-day execution—from developing an annual operations strategy to visiting a rooftop installation and solving a field issue.

The person should have the leadership capability to build a high-performing operations organization while maintaining strong standards for safety, quality, schedule, customer experience, and profitability.

Compensation & Benefits

- Competitive salary + performance incentives ( 7-12 LPA)
- Incentives based on performance
- Growth opportunities in a scaling company

Pay: ₹700,000.00 - ₹1,200,000.00 per year

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Head of Operations – Rooftop Solar ( Ernakulam,Kerala) (India)
🏢 Fritts Solar
📍 India