Customer Care Executive

Experience: 0–2 years (Freshers welcome)
Openings: 1
Type: Permanent
Work from Office
Shift: Mon–Fri, 9:00 AM – 6:30 PM
CTC: ₹2,53,200
Notice Period: Immediate Joiners
Joining: Within 1 week

About the Role

Act as the primary point of contact for clients — managing onboarding, communication, and satisfaction while coordinating with internal production and creative teams to ensure smooth project delivery.

Key Responsibilities

- Manage client relationships from onboarding through delivery
- Coordinate with production, editing, and design teams on project timelines
- Identify upsell/cross-sell opportunities and support proposals
- Ensure quality, timely delivery, and resolve client escalations
- Maintain CRM records and generate client reporting

Requirements

- Bachelor's degree (Communications, Business, or Media preferred)




- Strong communication skills in English and Kannada
- 1–3 years in client servicing, account management, or customer success (media/agency background a plus)
- Organized, proactive, and comfortable managing multiple projects under deadlines
- Familiarity with CRM/project tools (Zoho, Trello, etc.) is a plus

Freshers with solid communication skills are welcome to apply.

Apply Now

Interested candidates, kindly share your updated resume via WhatsApp or email: (phone hidden) / [email protected]

Pay: ₹250,000.00 - ₹253,200.00 per year

Benefits:

- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Bengaluru)
🏢 egrove systems pvt.ltd
📍 Bengaluru