Job Description

- Handle new and existing customer inquiries received from platforms such as IndiaMART and JustDial
- Follow up with customers in an orderly manner to understand their requirements.
- Send quotations to customers on time and follow up until the order is closed.
- Coordinate with the sales team and customers to ensure smooth communication.
- Track customer feedback, issues, and follow-ups until closure.
- Maintain weekly records of total orders, completed orders, and pending orders.
- Work towards achieving monthly targets

Job Requirements

- Any graduate - Minimum 2 years Experience Must
- Positive communication skills (additional languages are an advantage).
- Computer knowledge must of MS Excel / Google Sheets and email communication.
- Strong follow-up skills with attention to detail.
- Customer-oriented mindset with good coordination abilities.
- Ability to manage multiple inquiries and work in a structured manner.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Hosur)
🏢 NATIONAL FORKLIFTERS
📍 Hosur