- General awareness of computer systems, PC repair, and network management
- Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
- Ability deploy, configure, and support operating systems on desktop and mobile
- Understanding and appreciation for information security within systems and user devices.
- Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Preferred Experienced Skill
- Bachelors
- Two years of IT experience in a support role, and/or I.T. certifications/college degree to support the position competencies preferred
- Proficient in oral and written communication
- Willingness to work as per Business requirement