Job Description

JOB DESCRIPTION

SECTION I: BASIC INFORMATION ON THE ROLE

Position Name

Deputy Manager – Insurance

Function

Insurance

Line of Business

Corporate

Grade

D 2

Reporting to

Functionally

Administratively

CFO

CFO

Roles Reporting into

No. of employees

Role Description

Executive - Insurance

1

Responsible for assisting the Manager – Insurance in planning/coordinating all insurance and risk management activities and settling claims of staff and organization

SECTION II: JOB SUMMARY

Responsible for planning, directing and coordinating all insurance and risk management activities and processing claims of both organization and employees.

SECTION III: DO – KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLE

Perspective

Responsibility

Strategic

- Develops and implements systems to ensure that the company is compliant with all applicable terms and conditions as well as statutory requirements with regards to insurance

Financial

- Investigates inconsistencies with broker/ insurance company and takes appropriate action

- Ensures cost of insurance is accurately charged in projects as per the quotation/agreement

- Strives to optimize the cost of insurance through detailed analysis and use of knowledge and experience

- Plans & manages insurance costs as per the planned budgets

Customer

- Identifies, establishes and maintains networks with vendors (broker/ insurance company) in order to get the best deals for all projects and organizational insurance

- Communicates, in conjunction with the Director, regularly and effectively with estimators, project managers, supervisors and other stakeholders necessary to manage the insurance program

- Manages interactions with the legal department for contract reviews, litigations and any claims assistance that they require

- Maintains on-going contact with project coordinators/officers to understand requirements, discuss any new insurance procedures, answer ongoing issues relating to project insurance, and provide assistance whenever necessary

- Assists investigators and surveyors in claim documentation

Internal Process/Internal Process/Operations





- Analyzes quotations from various insurance companies to ensure coverage of all terms and conditions and optimum premium charges

- Analyzes statistical data (such as mortality, accident, sickness, disability, and retirement rates) and constructs probability tables to forecast risk and liability for payment of future advantages

- Ascertains premium rates required and cash reserves necessary to ensure payment of future benefits

- Ensures processing of applications for, changes to, reinstatement of, and cancellation of insurance policies and claims forms

- Investigates, analyzes and determines the extent of the insurance company's liability concerning personal, casualty, or property loss or damages, and strives to effect settlement with claimants

- Reviews settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures and reports discrepancies

- Corresponds with or interviews medical specialists, agents, witnesses, or claimants to compile information with respect to claims

- Reviews individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications

- Ensures preparation of reports and certificates of insurance as per requirements

- Constantly improves and updates procedures and processes to ensure excellent delivery of all insurance services

Learning & Development

- Ensures regular updates on changes/ new rules and regulations of insurance policy conditions

- Prepares SOPs for all insurance related activities

- Ensures training and development of the team

SECTION IV: DELIVER – KEY OUTPUTS / RESULTS FROM THE ROLE

Key Performance Indicators (KPI) What are the measurable indicators for the role?

Measurable Deliverables





- Optimization of premium to achieve best financial impact on overall project/miscellaneous Insurance

- Timely settlement of claims

- Adherence to terms and condition of policies

- Zero loss through proper risk mitigation strategies/ clauses in contracts

- Timely completion of SOPs

SECTION V: DISPLAY – KNOWLEDGE & SKILLS

In this section, please mention the qualification, technical skills and capabilities which are essential to execute the role. It may be a reflection of your own qualification and skills

Qualification and technical skills required to execute the role. Please mention any functional knowledge. E.g. PhD in xyz

Qualifications

- Graduate

Technical Skills

- Basic Computer proficiency

Experience levels required to execute this role

E.g. 2-4 yrs of experience as a salesman in abc market

Specific Experience

- 5 – 6 years

Over all Experience

- 7 – 8 years

Behavioral skills / competencies required for the role. E.g. Attention to detail

Behavioral Skills

- Excellent organizational and time management skills

- Good interpersonal and communication skills

- Attention to detail

- Financial Analysis

SECTION V: KEY INTERACTIONS

Mention names of the roles which are not in your department with whom this role interacts

Key Interaction – Internal

Nature or purpose of interaction

Leadership

- Interact for creative, logical and appropriate solutions to minimize risk to the company.

Legal

- Contract reviews and support for litigations

Project Teams

- Understand requirements and provide guidance

- Ensure compliance to insurance terms and conditions as per organization policies

Key Interaction – External

Nature or purpose of interaction

Broker/ Insurance Company

Surveyors/ Investigations

- Details on policy & follow up of claims

- Discussion of policy terms and conditions in the event of claims

Job Snapshot

Updated Date

19-08-2026

Job ID

Job_SPML_0689

Department

MANAGEMENT TEAM

Location

CORPORATE OFFICE, Kolkata, West Bengal, India

Experience

6 - 10 Years

Employee Type

REGULAR

Employee Sub Type

REGULAR PROBATION

Salary Range

INR 12,00,000 - 13,50,000 (Annual)

📌 DEPUTY MANAGER (Kolkata)
🏢 SPML Infra
📍 Kolkata