*Job Summary*

We are looking for a dedicated and flexible Front Office Executive / Guest Relations Associate for our residency in Tiruvannamalai. The ideal candidate will manage guest bookings, online channels, and daily operations.

*Key Responsibilities*

*Guest Operations* : Manage smooth guest check-ins, check-outs, and billing.

*Review Collection:* Proactively collect and encourage positive reviews from customers upon checkout.

*OTA Management:* Handle online bookings via Booking.com, Agoda, and other channels.

*Lead Follow-up:* Track and convert booking inquiries and leads into reservations.

*Multi-tasking* : Assist with room service operations if regular service staff is unavailable.

*Shift & Working Conditions* Shift Duration: 12-hour shifts.

Timings: Rotational shifts (includes both day and night shifts). Flexibility:



Must be willing to extend working hours when operationally required.

Weekly Off: One day off per week (strictly on a weekday).

*Requirements* Includes night shift and operational requirements. Languages: *Fluent in Tamil and basic English are required. Knowledge of Telugu is a strong advantage.*

Skills: *Basic computer knowledge and valuable communication skills* .

Salary:

Salary will be discussed during the interview.

How to Apply:

Please call/ Whatsapp Dhamodharan – (phone hidden)

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Language:

- English, Telugu (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Operations Manager (Tiruvannamalai)
🏢 SA Residency
📍 Tiruvannamalai