Salary : 20k to 30k
Department: Operations / Patient Services
Reports To: Hospital Administrator / Management
Location: Sai Jyot Multispeciality Hospital, Koparkhairane, Navi Mumbai
Key Responsibilities
- Handle patients’ and relatives’ queries and concerns.
- Coordinate with doctors and all hospital departments.
- Support admission, discharge and TPA processes.
- Handle complaints and ensure timely resolution.
- Collect patient feedback and improve patient services.
- Follow up on pending patient-related issues.
- Maintain daily records and reports.
- Escalate important issues to Management.
Required Skills
- Positive communication and interpersonal skills.
- Good coordination and follow-up skills.
- Problem-solving ability.
- Basic MS Office/Excel knowledge.
Qualification & Experience
- Graduate in any discipline.
- 0.5–3 years experience preferred.