1. Client Handling & Communication

- Welcome clients (walk-in / phone / WhatsApp) with a qualified and warm approach
- Handle travel inquiries, package details, and initial consultations
- Coordinate with clients for bookings, requirements, and follow-ups

2. Sales Support & Coordination

- Assist in preparing tour packages, quotations, and itineraries
- Support sales team in converting leads into confirmed bookings
- Maintain regular follow-up with potential and existing clients

3. Office Operations Management

- Manage daily office workflow and documentation
- Maintain client records, booking data, and files
- Handle emails, reports, and internal coordination

4. Vendor & Service Coordination

- Coordinate with hotels, transport vendors, and guides
- Ensure timely confirmations and smooth execution of services
- Monitor service quality as per company standards

5. Digital & System Handling

- Use CRM, Excel,



WhatsApp Business, and email systems efficiently
- Update booking status, client data, and service records
- Assist in social media or basic digital tasks if required

6. Required Skills & Qualities

- Excellent communication (Hindi + English; Odia preferred)
- Professional personality with a customer-first attitude
- Basic computer knowledge (MS Office, Email, WhatsApp)
- Strong coordination & multitasking ability
- Presentable, polite, and service-oriented mindset

7. Qualification

- Graduate (any stream preferred)
- Experience in travel, hospitality, or office administration is an advantage

Pay: ₹12,000.00 - ₹15,000.00 per month

Education:

- Master's (Preferred)

Work Location: In person

📌 Office Executive (Sundarpada)
🏢 BHUBANESWAR TRAVEL MART
📍 Sundarpada