- Developing store strategies to raise customers pool, expand store traffic, and optimize profitability
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
- Ensuring high levels of customers satisfaction through excellent service
Location: Bengaluru
Experience Required: Minimum 2 years in store operations and sales Driving Skills: Mandatory (Valid Driving License)
About The Role:We are seeking a highly motivated and detail-oriented Store Operations Manager to oversee day-to-day operations at The Car Laundry. The ideal candidate will ensure smooth store functionality, manage the team effectively, and deliver excellent customer service while driving store-level revenue and walk-in sales.
Key Responsibilities:
- Store & Team Management:
- Maintain cleanliness of the store and machines.
- Ensure the team is allocated tasks efficiently.
- Monitor and enhance store-level revenue, walk-in sales, and overall customer satisfaction.
- Vehicle Handling:
- Oversee car receiving and task allocation to the team.
- Prepare checklists and update car statuses regularly.
- Upload car interior, exterior, and progress pictures in the group.
- Customer Engagement:
- Conduct vehicle inspections before delivery.
- Communicate with customers regarding delivery timelines.
- Handle payment collection and ensure exceptional customer experiences.
- Delivery & Logistics:
- Arrange drivers for vehicle delivery.
- Close the store at the end of the day efficiently.
- Inventory & Maintenance:
- Update stock requirements and report maintenance issues promptly.
Requirements:
- Proven experience in store sales and operations management.
- Ability to drive and possess a valid driving license.
- Strong organizational and communication skills.
- Team leadership and customer service experience.
What We Offer:
- Competitive salary and benefits.
- Opportunity to work with a growing and agile team.
- Hands-on experience in the automotive care industry.
Job Type: Full-time
Job Type: Full-time
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Application Question(s):
- Is your current location Bengaluru?
Experience:
- Automotive service: 1 year (Preferred)
- working: 3 years (Required)
License/Certification:
- Driving Licence (Required)
Location:
- Marathahalli, Bengaluru, Karnataka (Preferred)
Work Location: In person
📌 Retail Operations Manager – Car Detailing (Marathahalli)
🏢 Car Laundry Auto Services OPC
📍 Marathahalli
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