Kindly apply those who have ticketing experience because except ticketing experience no other profile will be entertained

Ticketing Executive

Job Summary:

We are looking for a detail-oriented and customer-focused Ticketing Executive to handle domestic and international flight bookings, ticket issuance, cancellations, reissues, refunds, and ticketing-related customer queries. The candidate should have good knowledge of airline policies and fare rules and be able to manage multiple bookings accurately and efficiently.

Key Responsibilities:

- Handle domestic and international flight bookings through airline portals and approved booking platforms.
- Prepare fare quotations and assist with ticket issuance, cancellations, reissues, and refunds.
- Check and communicate airline fare rules, baggage allowance, cancellation policies, and applicable charges.
- Monitor booking deadlines, flight schedule changes, cancellations, and airline updates.
- Coordinate with the Sales and Operations teams for timely ticketing and smooth travel arrangements.
- Handle customer queries related to flight bookings and provide timely assistance.
- Maintain accurate records of tickets, bookings, invoices, refunds,



and other ticketing documents.
- Ensure all ticketing transactions are completed accurately and within the required timelines.
- Follow Company SOPs, airline guidelines, and service standards.
- Perform any additional ticketing or travel-related responsibilities assigned by the Management.

Skills Required:

- Positive knowledge of domestic and international airline ticketing.
- Knowledge of fare rules, reissue, cancellation, and refund procedures.
- Good communication and customer-handling skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple bookings and work under deadlines.
- Basic knowledge of MS Office and email communication.
- Experience with airline portals/booking platforms will be preferred.

Qualification:

- Bachelor's degree in any discipline preferred.

Experience:

- 1–3 years of experience in airline ticketing or the travel industry preferred.

Employment Type:

Full-Time | Work From Office

Location:

[ Mohali]

Pay: ₹15,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Ticketing Executive (Sahibzada Ajit Singh Nagar)
🏢 TravelOcat
📍 Sahibzada Ajit Singh Nagar