Job Description: OTA Manager

Location: Delhi NCR
Industry: Hospitality / Hotels & Resorts
Designation: OTA Manager
Employment Type: Full-Time
Experience Required: 2–4 Years
Salary: ₹35,000–₹50,000 per month, depending on experience and capabilities

Role Summary

A reputed hospitality organization is looking for a hands-on and experienced OTA Manager to manage online distribution and day-to-day OTA operations across multiple hotels and resorts.

The ideal candidate should have strong hands-on experience in managing major Online Travel Agencies (OTAs), including MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, and other relevant platforms.

The candidate should be capable of independently managing rates, inventory, room availability, promotions, OTA listings, bookings, and performance optimization for multiple properties.

Key Responsibilities

OTA & Online Distribution Management

- Manage and maintain major OTA platforms, including:

- MakeMyTrip

- Goibibo

- Booking.com

- Agoda

- Expedia

- Other relevant OTA platforms.

Manage daily rates, inventory, room mapping, availability, and promotions.
Ensure accurate property content, room details, photographs, and listings across OTA platforms.
Maintain rate parity across different online distribution channels.
Ensure optimum OTA visibility and performance.

Revenue & Performance Monitoring

- Monitor OTA bookings, cancellations, pickup, ADR, occupancy trends, and revenue performance.

- Monitor competitor pricing and recommend suitable rate changes to management.

- Identify opportunities to improve OTA performance and revenue generation.

- Manage OTA promotions, special offers, packages, and seasonal campaigns.

- Track market trends, competitor activities, and OTA performance metrics.

Coordination & Operations





- Coordinate with reservation teams and property teams regarding inventory, rates, availability, and booking requirements.

- Coordinate with OTA account managers regarding promotions, performance, and operational requirements.

- Resolve OTA extranet, channel, mapping, and listing-related issues.

- Ensure smooth coordination between OTAs and internal hotel/resort teams.

Guest Reviews & Reputation Management

- Monitor guest reviews, ratings, and feedback across OTA platforms.

- Coordinate with relevant teams regarding guest concerns and feedback.

- Support timely responses and resolution of review-related issues.

Reporting & Analysis

- Prepare and share weekly and monthly OTA performance reports.

- Track booking trends, cancellations, revenue, ADR, pickup, and other key performance indicators.

- Provide recommendations for improving OTA visibility, conversion, and revenue.

Property Onboarding

- Assist in onboarding new hotels and resorts on OTA platforms.

- Manage new OTA listings, room mapping, content uploads, and required documentation.

- Coordinate with relevant teams to ensure smooth activation of new properties.

Candidate Requirements

- 2–4 years of relevant experience in:

- OTA Management

- Hotel Reservations

- Online Distribution

- Hospitality E-commerce

- Revenue / Distribution Operations





Hands-on experience managing major hotel OTA platforms is essential.
Robust knowledge of:

- Rates and Inventory Management

- Room Mapping

- Availability Management

- OTA Promotions

- Rate Parity

- OTA Listings and Content Management

Knowledge of PMS and Channel Manager systems is required.
Experience with eZee PMS / Channel Manager will be preferred.
Good knowledge of MS Excel and reporting.
Strong analytical and numerical skills.
Excellent attention to detail and follow-up abilities.
Ability to independently manage OTA operations for multiple hotels and properties.
Good communication and coordination skills.

Desired Skills

- OTA Management

- Online Distribution

- Hotel Reservations

- Revenue Monitoring

- Rate & Inventory Management

- Channel Management

- PMS / Channel Manager

- eZee

- Excel & Reporting

- OTA Promotions

- Rate Parity

- Competitor Analysis

- Guest Review Management

Ideal Candidate

The ideal candidate will be a hands-on OTA professional who can independently manage the day-to-day OTA operations of multiple hotels and resorts.

The candidate should be capable of ensuring that rates, inventory, availability, promotions, listings, and bookings are properly managed and optimized to improve visibility, occupancy, and revenue performance.

Compensation

- Salary: ₹35,000–₹50,000 per month.

- Salary will depend on the candidate's experience, skills, capabilities, and overall suitability.

- Opportunity to work in a professional and growth-oriented hospitality environment.

To Apply

Interested candidates may send their updated CV to [email protected] with the subject line:

"Application for OTA Manager – Delhi NCR"

For queries, contact: (phone hidden)

📌 Urgently Required OTA Manager for Hospitality Industry at Delhi - ( Job ID - 24161) (New Delhi)
🏢 EducoHire
📍 New Delhi